Operations Trainee
About the role
TNQTech is looking for an operations trainee to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As an operations trainee, you will interact with customers and ensure that deliverables meet customer expectations. You will work closely with data, and will monitor schedules to ensure on-time deliveries.
Responsibilities
- Work closely with managers to ensure deliverables are as per standards and customer expectations
- Collate, validate, and present data
- Manage and interact with customers via emails and calls
- Schedule, monitor, deliver, and track invoice files as per TAT
- Maintain and update trackers, and follow-up, monitor, and deliver the day’s schedule
The ideal candidate
- An undergraduate or postgraduate with a degree in any subject, who possesses good written and oral communication skills
- Someone who is skilled with MS Office
- An enthusiastic learner and a proactive individual
- Someone who is available to work in rotational shifts (night shifts are not assigned to women)
Shift schedule
- 1st shift: 6.15 a.m. – 1.45 p.m.
- 2nd shift: 1.45 p.m. – 9.15 p.m.
- Night shift: 09:15 p.m. – 06:00 a.m.
